FAQ

Frequently asked questions

Yes. Creating an account and earning is free. ScrollEarn Plus is an optional paid subscription that raises your share of each completed action from 62% to 75%.

Completed, confirmed actions are credited to your in-app balance. Once your balance clears the holding period shown in your account, you can request a payout through an available method.

Partner networks can reverse a completion for a limited window (for example, a disqualified survey). The hold lets that window pass before funds are released. See our /trust-safety/ page.

The partner network — not ScrollEarn — determines whether an action qualifies. If you believe a valid completion wasn't credited, contact support with the offer name and approximate time; we'll check with the partner.

Not yet. ScrollEarn is US-only today. Tell us your country from the /global/ page and we'll notify you if we expand there.

It depends entirely on which offers you qualify for and how much time you put in. Any ranges shown on the site are typical, observed ranges — not guarantees.

Partners (survey networks, offerwalls, advertisers, affiliate programs) pay ScrollEarn for completed actions. We keep a share to cover processing, fraud prevention, and operations, and pass the rest — 62% or 75% on Plus — to the member.

Yes — contact support or use the request options described in our Privacy Policy. We'll confirm identity before deleting account data.

Didn't find your answer? Contact us.